Support
Metop has a great support team at your service, all working hours of the week (CET 7-19).
We can provide you with personal support as well as online via Team Viewer.
Request support
To request support on Your Metop equipment, please fill in all the details below and press the submit button. You will be contacted by a service technician shortly.
How to connect to Team Viewer
- Connect the computer to internet via your network.
DO NOT DOWNLOAD ANY NEW SOFTWARE
- Double click the Team viewer in the lower right corner on the screen according to Picture 1.
- Team Viewer starts and the screen in Picture 2.
- Send your identity number to support@metop.se and we will connect and solve the problem.
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- If you have several users on your computer it might be that the icon is missing.
- You will find the program on the C:drive under program files, Picture 3.
- Double click the folder and then Metop support and last the Metop support. Exe file, Picture 4.
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Download teamviewer if this is uninstalled on your computer.
(do not attempt to download from any other link, this might affect your computer)
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